Frequently Asked Questions

Get answers to common questions about Military, Veterans, First Responders.

Eligible guests include active and retired military, veterans, police, firefighters, EMTs, and frontline healthcare workers. Bring valid government or employer ID at check-in. Family members are not automatically eligible unless they meet these criteria. Discount applies at time of service.

Discount amounts may vary by promotion and service. Our staff will confirm the current rate when booking or at check-in. Discounts apply to service fees only; gratuity and retail purchases are excluded unless otherwise noted. Ask when scheduling for details.

Yes. Bring valid government-issued or employer identification confirming your active, retired, or frontline status. We verify at check-in to honor the program and prevent misuse. If you forget ID, call ahead — exceptions are rare and at staff discretion.

Generally discounts cannot be combined with other promotions, package deals, or gift card redemptions. One promotional offer applies per appointment. If exceptions exist, they will be clearly stated during booking. Ask our front desk for clarification before applying multiple discounts.

No. Gratuity is not included in the discounted service price and remains at the guest's discretion. We recommend tipping your therapist directly for exceptional care. Cash, card, and electronic tipping options are available at checkout.

Book online using our appointment system or call the studio to reserve your slot. Mention the Military, Veterans, First Responders discount during booking and bring ID to verify eligibility at check-in. Walk-ins may be accepted based on availability.