Frequently Asked Questions

Get answers to common questions about 5 x 60 Minute Massage Sessions (Save $75).

This package includes five fully customizable 60-minute massage sessions focused on relaxation and therapeutic goals. Sessions are shareable with purchaser approval, have no expiration, and gratuity is not included. Bookings are scheduled individually at your convenience.

Yes. You may share sessions with friends or family only if the purchaser gives written or verbal approval. The purchaser remains responsible for bookings and payments. Contact us to add authorized users or transfer sessions within our booking system.

No — these sessions do not expire. We recommend regular scheduling (weekly to monthly) to maximize cumulative benefits, but you can use sessions at your own pace. Keep records and call us if you need help planning treatment intervals.

For best results, schedule sessions consistently — weekly or biweekly initially — so techniques build on previous treatments. Your therapist will create a tailored plan, adjusting frequency based on pain levels, mobility improvements, and lifestyle commitments.

Gratuity is not included in the package price and is appreciated by your therapist. You can add tips in cash, card, or through our payment portal at checkout. Suggested gratuity is 15–20% per session, at your discretion.

Yes — you may request a different therapist during your package. We recommend notifying us in advance for continuity of care; the new therapist will review your treatment history to maintain progress. No extra fee unless otherwise specified.